CCA Management Team

 

Adam Spencer
Chief Executive

 

With a depth of over 20 years experience at senior executive management level, St Agnes Parish Chief Executive Officer, Adam Spencer has solid commitment to fulfilling the Vision and Mission of the St Agnes Parish. The Chief Executive Officer is paramount in ensuring the extensive and diverse St Agnes Parish ministry offerings are built on firm financial and operational foundations. Adam has a wealth of knowledge regarding the leadership, financial governance and management functions of large multi-disciplinary non-for-profit organisations. Adam is driven and deeply committed to continue providing the high quality person centered care that has become the hallmark of Catholic Care of the Aged.

 

Joy Walsh
Acting Director of Care

 

 Acting Director of Care, Joy Walsh has extensive experience as a registered nurse and aged care manager, she joined CCA in 1985. Her qualifications include a Bachelor of Social Science and Graduate Diploma in Nursing Administration from the University of New England. She is committed to the advancement of aged care through person centred care and clinical leadership. She is a member of the Joanna Briggs Institute of Nursing. The Director of Care is responsible for the overall care management of all CCA. Joy is committed to ensuring elderly people feel loved, wanted and valued and their time with CCA is embraced with the dignity and serenity which comes from knowing that life still offers opportunities for growth, the ability to determine their own life decisions, for making a contribution and for continuing personal commitments to family and  friends.

Quality of care is reflected in allowing each individual the space in which the person’s own unique vision of life can be allowed to flourish. (Adapted from CHA- Catholic Care of the Ageing)

 

Janet Reay
Emmaus Manager

Janet Reay is the manager for Emmaus. Janet is a registered nurse with over 30 years experience in aged care. Her personal satisfaction is ensuring that all residents under her care are provided by herself and her team with the highest standard of care.  Her keen focus is on a person-centred approach to ensure that all residents at Emmaus are provided with the widest range of lifestyle choices.

Heather Nicholson
St Agnes Site Executive Manager

Heather Nicholson is the Executive Manager and registered nurse of St Agnes Hostel, Maryknoll House and Mount Carmel House. She joined CCA in 1998 as Hostel Manager of Lourdes House before taking over the management of the current facilities. Heather maintains a clinical role within the facilities and monitors the delivery of care and lifestyle services at each site with the Lifestyle Program being integrated and varied. She has successfully lead her team through 5 accreditations and is proud that in 2009 Mount Carmel house received a Better Practice Award.

 

Debbie Fletcher
 Vincent Court Manager

Debbie is a nurse and Manager of Vincent Court, who has been with CCA for over 27 years working in a variety of roles and facilities. Her primary purpose is to be responsible for the day to day care of resident’s wellbeing, ensuring an efficient and pleasant working environment within the hostel, including maintenance of a safe, supportive resident care system, respecting the dignity and ageing process of each individual in accordance with the Vision and Mission Statements of the organisation.

 

Pam McAuliffe
Community Care Manager

Pam is the manager of Community Services for Catholic Care of the Aged. A Registered Nurse with over 30 years experience in a variety of nursing fields, Pam moved to the Port Macquarie area in 1996 and worked for the NSW Department of Health focusing on mental health. Joining the CCA team in 2002, she leads a team of passionate, enthusiastic staff who are dedicated to the mission of bringing support to people living in their own homes via the Home Care Packages.

Tina Madden
Village Manager & Resident Support Coordinator

Tina Madden is the Village Manager/ Resident Support Coordinator/Sales & Marketing Manager for Catholic Care of the Aged who brings with her a wealth of customer service experience to the CCA management team. Tina joined CCA in 2001 as the Volunteers Coordinator then soon after moved into the role of Village Manager. Tina likes to keep fit and active something she likes to pass onto staff and residents. Tina believes all residents are individuals and that their needs are foremost in her mind, she loves finding innovative ways to assist the residents along their life’s journey in the village. One of Tina’s passions is helping the people of Papua New Guinea through the St Agnes Foundation which has set up a Scholarship fund for Nurse training.

 

Jayne Roberts
Quality Assurance Coordinator

 

Jayne Roberts, brings a broad range of experience working in aged care for over 20 years, joining CCA in 1994. Jayne supports the CCA management team, staff, residents, volunteers and relatives. She has a extensive base of knowledge to ensure compliance with best practice, legislation, organisational policies and procedure, covering Aged Care Standards, Accreditation requirements, WHS legislation, principles of aged resident/ client legislation and Continuous Improvement. Jayne holds a Diploma in Health Science (Leisure and Health)  and Certificate IV in Training and Assessment and brings many interpersonal and communication skills to the management team to ensure CCA facilities are of the highest standard possible. She is committed to providing residents with the best quality person centred care and enjoys taking on special projects and educating staff and volunteers in continuous quality improvement projects.

Alison Sherratt
Lifestyle & Volunteers Coordinator

 

Alison joined Catholic Care of the Aged in 1998 as an Assistant in Nursing at Lourdes Nursing Home. After 7 years nursing she took on the role of Lifestyle Facilitator at Mount Carmel and attained Certificate IV Leisure and Lifestyle. This was a role she thoroughly enjoyed for 5 years, offering the residents a strong community and resident initiated program of activities. In October 2009, she became CCA‘s Lifestyle/Volunteers Coordinator, a role which encompasses all the facilities of the organization. During 2010 Alison gained a Diploma in Leisure and Health. Alison’s biggest achievement in Aged care has to be the successful Better Practice Award for the Intergenerational Program she began at Mount Carmel House. She has a genuine love of Aged Care, whilst developing healthy, invigorating Lifestyle Programs for our Ageing Residents.

Sr Anne Hannigan
Pastoral Care Coordinator

Sr Anne Hannigan, was appointed as Pastoral Care Coordinator in September 2010. As well as being a Sister of Mercy she has a broad background as a teacher and Principal in our Diocesan schools. Sr Anne is also a qualified counsellor since 1990 and she ministered in Papua New Guinea for 2 years. She has developed and led a formal spiritual care and pastoral support program for all our aged care residents, their families, friends, volunteers and staff. Anne believes we need to minister where the need is and be attentive to the present moment.

Melissa Antram
Admissions Officer

Melissa Antram joined CCA in 2006 following a career spanning over 20 years with Centrelink and the Department of Veterans' Affairs. Her aim is to help prospective residents and their families navigate, what might be considered by some to be the maze of residential aged care, with empathy and understanding as well as focus on providing a holistic approach to the transition into permanent aged care. Melissa is a Justice of the Peace, and she is actively involved within the St Agnes Parish on a voluntary basis.

 

Lee Spencer

CCA Project Manager

 Lee Spencer commenced working with CCA in January 2013. With broad experience across the ‘private’ and ‘not for profit’ sectors, Lee brings a wealth of skills and experience to the Project Management role in Catholic Care of the Aged. Having worked for large organisations as well as being a prominent local business woman in her own right, Lee has a unique mix of skills, experience and training in; Management, Leadership, Behavioural Science, Marketing, Software, Website Development and Design, Retail Management, Rostering Systems, as well as specialising in Project Management. Her role within the organisation is to improve overall productivity and delivery of service through the effective management and delivery of designated major projects. Lee is deeply committed to the Mission and Vision of Catholic Care of the Aged and the important role that it plays in the broad  tapestry of  the wider Parish Ministries 

Ken Selway
Manager Marian Hospitality Centre

Ken comes with a huge wealth of experience with and love of food preparation, having been employed in all aspects of Commercial Cookery for the past 34 years. He has been with CCA for a number of years, having joined the team in 2002. He is a trade qualified Chef & Workplace Assessor/Trainer and is also a part-time TAFE teacher of 12 years. He has RABQSA qualifications in HACCP & Food Safety Systems and is passionate that he and his staff produce the highest quality of food across CCA for its diverse range of customers.

Matthew Rourke
Director of Property Services

Matt heads Property Services, a department of the St Agnes Parish Administration Centre providing support in critical daily activities allowing CCA’s managers to focus their efforts in providing maximum care for residents. Having been with the Parish since 1993, he and his team provide a broad range of services to include facility maintenance, stores supply, contract administration, as well as guaranteeing legislative requirements in areas such as WHS and staff and contractor licensing, Police checks and authenticity. Property Services also performs renovation and minor building project work as well as administering the Parish Security contracts, motor vehicle fleet, insurance claims for all property and is responsible for payment and purchasing of all of these services.